Frequently Asked Questions

Everything you need to know about your SEEN beauty journey.

Are SEEN products suitable for sensitive skin?

Yes, all our products are dermatologically tested, hypoallergenic, and formulated without common irritants like parabens, sulfates, and synthetic dyes.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of delivery for a full refund, minus shipping costs.

Are your products cruelty-free?

Absolutely. SEEN is committed to ethical beauty; we never test our products or ingredients on animals, and we are Leaping Bunny certified.

Can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.