Returns & Exchanges

At SEEN, we want you to love your beauty routine, which is why we offer a 30-day satisfaction guarantee on all our skincare and haircare products. If a product isn't the right fit for your skin or hair type, we are happy to facilitate a return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring lids are tightly sealed to prevent leaking during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.